Privacy Policy

This Privacy Policy describes how Ethereal Scrubs (“we,” “us,” “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide, including:

  • Name

  • Shipping/billing address

  • Email and phone number

  • Payment information (handled securely by Shopify and our payment processors)

  • Order details

  • Contact forms and customer support messages

We also automatically collect:

  • IP address

  • Device information

  • Browser type

  • Cookies

  • Site interaction data

  • Marketing preferences

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill orders

  • Communicate order updates

  • Improve our website and service

  • Respond to inquiries

  • Prevent fraud

  • Personalize your shopping experience

  • Provide marketing or promotional messages (with your consent)

. SHARING YOUR INFORMATION

We may share information with trusted third parties only when necessary, including:

  • Shopify (store platform)

  • Payment processors

  • Shipping carriers

  • Email marketing platforms

  • Legal authorities when required

We never sell your personal information.

4. COOKIES & TRACKING TECHNOLOGIES

Cookies help us improve your browsing experience. You may disable cookies, but some features may not function properly.

5. DATA SECURITY

We follow industry-standard practices to protect your personal information, including encryption, secure networks, and restricted access.

However, no system is 100% secure, and you accept the associated risks.

6. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • opt out of marketing

To exercise your rights, email us at etherealscrubsboutique@gmail.com.

7. RETENTION OF INFORMATION

We retain customer information for as long as required for:

  • Order fulfillment

  • Legal obligations

  • Accounting and reporting

8. CHILDREN’S PRIVACY

Our site is not intended for children under 13. We do not knowingly collect information from minors without parental consent.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

 

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